Privacy Policy

Effective Date: 5th of May 2025

Afanc Software™ Solutions ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect only the minimal information necessary to provide and improve our services.

a) Cookies

• Language Preference Cookie (`i18n_redirected`): Remembers your preferred language. Data stored: Language code (e.g., "en"). Duration: Persistent. Legal basis: Legitimate interest (GDPR Art. 6(1)(f)).

b) Contact Form Submissions

• Your name (if provided) • Your email address • Your message Purpose: To respond to your enquiry and provide support. Legal basis: Consent (GDPR Art. 6(1)(a)) and/or legitimate interest (GDPR Art. 6(1)(f)) depending on the nature of the message. We do not use this data for marketing purposes unless explicitly requested or consented.

2. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may use trusted service providers (e.g., email hosting) to manage communications securely.

3. Data Retention

• Cookies: Stored according to their defined lifespan or until cleared by the user. • Contact messages: Retained only as long as necessary to resolve your enquiry or meet legal obligations.

4. Your Rights (EU/UK Users)

If you are located in the EU or UK, you have the right to: • Access the personal data we hold about you • Request correction or deletion of your data • Withdraw your consent at any time (if applicable) • Lodge a complaint with your local data protection authority To exercise any of these rights, contact us at: enquiries@afancsoftware.com

5. Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact

For any questions or concerns about this policy or your data, please contact us at: Company Name: Afanc Software Solutions Email: enquiries@afancsoftware.com

Cookie Use

We use a minimal number of cookies to ensure the proper functioning and performance of our website.

Language Preference Cookie (`i18n_redirected`)

Purpose: Stores your preferred language to provide a consistent browsing experience. Type: Strictly necessary Data stored: Language code (e.g., “en”) Duration: May persist between visits to remember your choice Consent: Not required, as it falls under legitimate interest

We do not currently use any analytics, advertising or third-party tracking cookies.